1 reviews | Active since Apr 2020
PATHETIC CUSTOMER SERVICE
Worst customer service in the WORLD!!!!!!!
I placed an order for the iPhone 17 air, signed everything but no communication or whatsoever. I kept calling and calling but there was no updates but instead lies every time I called. I ended up cancelling my order because it had been 5 weeks waiting for an update nothing.
Decided to give them another try which was super dumb of me (what can a girl do I need a phone ) I ordered the 2x iphone 16 with hope because it was in sore online Guess what it been 2 weeks if not 3, my call was dropped at least 5 times, I requested to speak to a manger, they put me on hold and dropped the call on me. I just need an update for crying out loud. Why do I have to beg yall for business. This is actually not a smooth onboarding from you. They cant even give you a lousy letter of Completion(after settling your debt with them) because they are croooooooooks they want to keep on charging you.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
