TJ
Terino J
1 reviews | Active since Oct 2020
19 Apr 2021, 10:25
Pathetic customer service
Still no response, poor poor service from Vodacom.
If I do not receive a response I am taking this up further.
REF: EC-16GF-13LXUM
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
19 Apr 2021, 11:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Apr 2021, 11:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
TJ
Terino J's updateReviewer Update
19 Apr 2021, 13:53Got a call from Mbali advised that she will provide a settlement quote, this was at 11:51 it is not 2 hours later, and i have still not received anything
REF: EC-16GF-13LXUM
Please expedite this matter as i am getting more and more frustrated.
Give me a number or email address of the attorneys or legal department that my account is with, if i do not receive anything within the hour i will proceed to take this further.
REF: EC-16GF-13LXUM
Please expedite this matter as i am getting more and more frustrated.
Give me a number or email address of the attorneys or legal department that my account is with, if i do not receive anything within the hour i will proceed to take this further.
TJ
Terino J's update19 Apr 2021, 13:53
Reviewer Update
Got a call from Mbali advised that she will provide a settlement quote, this was at 11:51 it is not 2 hours later, and i have still not received anything
REF: EC-16GF-13LXUM
Please expedite this matter as i am getting more and more frustrated.
Give me a number or email address of the attorneys or legal department that my account is with, if i do not receive anything within the hour i will proceed to take this further.
REF: EC-16GF-13LXUM
Please expedite this matter as i am getting more and more frustrated.
Give me a number or email address of the attorneys or legal department that my account is with, if i do not receive anything within the hour i will proceed to take this further.