SS
Shaun S

1 reviews | Active since May 2012

04 Feb 2015, 11:48

Pathetic customer service

Yet again, I have to complain where the entire world can see the pathetic level of \service"(if you can call it that) and I think this time its because their reluctance to provide for what i'm paying for or a slip up on their side that caused this.<br> <br> I sent in my beloved Sony Xperia Z1 C6903 for assessment & repairs even at cost on my side"

0
Replies (1)
Vodacom
Vodacom's reply04 Feb 2015, 13:46
Official
Hello shaun.shazam.cpt,

We apologise for the service that you received and the inconvenience caused in this regard.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards
Vodacom Consumer Website Team