LH
Lize H
1 reviews | Active since Jul 2011
10 Sept 2020, 20:41
Pathetic customer service
We have been trying to resolve a complaint for months and get no response. There are unknown charges on the account and several numbers that need to be cancelled. Cannot get Vodacom to call me back or even respond to e-mails! Need help please!
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Replies (1)
Vodacom's replyOfficial
11 Sept 2020, 06:57Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply11 Sept 2020, 06:57
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team