LN
Linda N

1 reviews | Active since Oct 2012

14 Jun 2017, 15:12

pathetic customer service

<p> I have a contract for cell number ********** 101 which came with Mobile Wifi H209-Z,the IMEI is ********** ********** 9,you may refer to complaint ***.</p> <p>I sent the query in April'17 and to date i have received no assistance from Vodacom.</p> <p>Can someone with a heart assist me?</p> <p>I am slowly losing patience.</p>

0
Replies (3)
Vodacom
Vodacom's reply14 Jun 2017, 16:02
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

LN
Linda N's update19 Jun 2017, 09:15
Reviewer Update

Till today - no call from you.I am taken for granted.

LN
Linda N's update20 Oct 2017, 04:00
Reviewer Update
Vodacom you haven't resolved my query even now.It's clear am taken for granted.