Pathetic Customer Service

<p>Hi there, I m writing this review on behalf of my girlfriend Farrell West.</p> <p> </p> <p>On saturday 27 May we went to the Vodacom outlet in the Riversquare shopping centre. We wanted to find out about her contract and I wanted to clarify something about mine. We got there and waited about 10 minutes for assistance. They were busy but there was one or two ladies that was standing around. One girl did assist us but she did not understood on what we wanted to find out. I thought Vodacom's employees have experience. She then went to the so called manager and the laughed and joked about stuff not related to our query. We were left standing again, waiting. Another employee try to help us but we thaught she just came back from lunch because we could see the remains on what she had to eat. I don't mind if she came back from lunch. Just clean yourself up before attending to a customer. Still waiting for the manager to get back to us we decided to leave, We are now both deciding on if we want to stay with vodacom or not. PATHETIC!!!!</p>