1 reviews | Active since Nov 2016

13 May 2017, 05:37

Pathetic Customer Service

<p>Once again disgusting service from Vodacom. </p> <p>They refuse to take blame for a fault with their staff or systems. </p> <p>Please see the attached document...</p>

0
Replies (3)
Vodacom
Vodacom's reply13 May 2017, 07:52
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply23 May 2017, 09:18
Official

Hi Mr Khan

As discussed this matter has now been resolved.

Regards,

RJ

's update23 May 2017, 17:38
Reviewer Update

Hi RJ

I appreciate your assistance , unfortunately until I receive feedback regarding the issues I posed to you in the letter . The matter is not resolved.

Thanks

Ahmed