Pathetic customer service!

<p>My fiancee account was cut with no notice or a statement. As far as he could see there is no outstanding amount on the account. After 1 hour and a half. 4 call takers and 4 "attempts" to go through to accounts. Dropping the call every time... 20min per call... Just to discovery there is an outstanding amout of R76.91... With no notice... To suspend an account! And after struggling for 90 mins to get through to accounts. Now accounts are closed... Pathetic!</p>