Pathetic customer service

<p>Vodacom customer care is pathetic. I cancelled my contract with Vodacom as the contract period had expired. Three weeks later I decided to get a new contract with them again. I went in to Vodashop to find out my account was wrongly handed over to pre-legal. Phoned them and was sorted within the half hour like the guy said. Went back to the vodashop to find out there was now another problem with the account. After 5days of going back each day I heard a new story everytime. When I phone them no one is able to assist me and I get transferred to another department. After a couple of hours on the phone and being assured by a Longile in Accounts department (after I asked her if she was SURE it is sorted and she confirmed ) I am still waiting for the account to be active again</p>