1 reviews | Active since Oct 2016

27 Oct 2016, 13:50

Pathetic Customer Service

<p>I have been trying to contact Vodacom Customer Service since 4 October 2016. All my emails to ********** are being ignored or I receive an automated response directing me to send an email to ********** I would really appreciate the courtesy of a response, but am being soundly ignored. And then these people claim to be the number one service provider in their industry.</p>

0
Replies (1)
Vodacom
Vodacom's reply27 Oct 2016, 14:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team