Pathetic customer service
<p> The manager is not able to assist with a feedback to a written enquiry on vodacom billing. Their branch office in PE don't accept walk inns. I'm stuck with a monthly billing of over R 5000 a month for the past 5 months. With no solution. They only offer me credits on my account without explaining how they come about. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team