Pathetic Customer Service

<p>I requested for a data bundle to be deactivated on my account on the 3rd of July 2016. I was told I'd have to pay for July and it would be cancelled at the end of July. It's now the 18th of August and I'm still being billed for the data bundle!! PATHETIC AND DISGUSTING CUSTOMER SERVICE! I know this account is not in my name but they constantly want verification from the account holder which was done twice before! HOW MANYOU MORE TIMES MUST WE DO THIS STUPID VERIFICATION TILL VODACOM REMOVES THE DATA BUNDLE!!!!!! I always over pay my bill and never default so WHAT THE HELL IS WRONG WITH VODACOM!!!! I WILL CONTINUE TO POST ON ALL MEDIA SITES TILL YOU PEOPLE REMOVE THIS DATA BUNDLE. </p>