CA
Claudia A
1 reviews | Active since Jun 2019
04 Jun 2019, 10:53
PATHETIC Customer Service -
This is the worse company i have ever came across. I cant wait for my contract to end. I will make sure everyone i know take there services somewhere else. Customer Service is pathetic
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Replies (5)CA
Claudia A's updateReviewer Update
04 Jun 2019, 10:57THEY NOT EVEN WORTH 1 STAR RATING
CA
Claudia A's update04 Jun 2019, 10:57
Reviewer Update
THEY NOT EVEN WORTH 1 STAR RATING
Vodacom's replyOfficial
04 Jun 2019, 11:05 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jun 2019, 11:05
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
CA
Claudia A's updateReviewer Update
04 Jun 2019, 11:11Really lets see when this happen, dont even bother i just want to cancel my contract and has already report Vodacom to the Credit Ombud. I WANT NOTHING TO DO WITH VODACOM and will make sure i go word of mouth to everyone i know to never make use of Vodacom services. How are you going to call me when you blocked my number????????????????????????????????????
CA
Claudia A's update04 Jun 2019, 11:11
Reviewer Update
Really lets see when this happen, dont even bother i just want to cancel my contract and has already report Vodacom to the Credit Ombud. I WANT NOTHING TO DO WITH VODACOM and will make sure i go word of mouth to everyone i know to never make use of Vodacom services. How are you going to call me when you blocked my number????????????????????????????????????
CA
Claudia A's updateReviewer Update
04 Jun 2019, 11:14you cant even provide me with a phone call recording with all your promises. Please let you consultant that made all these promises in you customer service department call me. His name is Jerry Mogopoye and email address ***. that is the person that made the promises
CA
Claudia A's update04 Jun 2019, 11:14
Reviewer Update
you cant even provide me with a phone call recording with all your promises. Please let you consultant that made all these promises in you customer service department call me. His name is Jerry Mogopoye and email address ***. that is the person that made the promises
Vodacom's replyOfficial
06 Jun 2019, 15:18Dear Claudia,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised you accordingly with regards to the expiry date of your contract. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised you accordingly with regards to the expiry date of your contract. Regards Consumer Website Team(SA)
Vodacom's reply06 Jun 2019, 15:18
Official
Dear Claudia,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised you accordingly with regards to the expiry date of your contract. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised you accordingly with regards to the expiry date of your contract. Regards Consumer Website Team(SA)