1 reviews | Active since Sept 2018
Pathetic customer service !
This is the second review I give Vodacom online within a period of less than a month! The customer service I have experienced is actually extremely horrific. Everytime a follow up is done, a different answer is given, almost as if its just said to shut you up and get you out of the way! I am really disappointed and disgusted in what your customer service has become as a supposed leading Network provider. Your clients circumstances are not taken into consideration or handled with courtesy. I strongly suggest Vodacom sits back and take a serious look into the service offered to clients. its quite senseless aiming/being a leading network service provide when you offer pathetic service. THE CONTINUAITY AND SUCCESS OF A BUSINESS LAYS WITH ITS SATISFACTION OF YOUR CLIENTS.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
