Pathetic Customer Service

Vodacom customer service and in store service is pathetic. They flagged my number and told me to go in store to get it I flagged, I’ve been to the store 3 times and my number is still flagged. I asked one of the guys in store if he was sure that my account was flagged and he shouted at me - a customer. The people either don’t know what they’re doing or they’re going all out to displease customers. They didn’t debit from my account because my number is flagged. I don’t want a bad credit record and Vodacom just doesn’t give a damn. Pathetic service, I’ll never refer anyone and I’ll never purchase from them again.