1 reviews | Active since Oct 2013
Pathetic customer service
Their aervice is so pathetic. Supervisor by name of Mpho is even a disgrace to hire her for a customer service dept. She has no clue what the dept is all about.
Getting contacting details of the manager is such an impossible mission it is like drawing blood from the stone. So disgusted by the service no one knows whar to do. Two weeks sitting with a phone which is not working because no one can assist in porting my number back to Vodacom.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
