JR
Johan R

1 reviews | Active since Dec 2010

30 May 2018, 18:27

Pathetic customer service

Paid my account that was in arrears up to date. Consultant promised it would be reconnected between 2-4 hours. Never happened. Called two days after that....same story. Still not connected. Service sucks BIGTIME!!!!! Pathetic!!!!!!

0
Replies (1)
Vodacom
Vodacom's reply30 May 2018, 20:42
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards
Vodacom Consumer Website Team