Pathetic Customer service

After numerous email and complaints with regards to my upgrade device. To date Vodacom did not respond or assist me. The only response that I've been receiving was automated responses. When i speak to an agent at Vodacom ad request for them to cancel my upgrade they giving me the run around. When i want to speak to a manager i am advised that the managers does not take any calls like *** eventually after i insisted to speaking to a manager i was transferred to one i assume, but i never spoke to one, because they hung up on.

Vodacom is starting to F### with me right now, I have been patient with them but now I am losing it this is F###### irritating your customer service is F##### up I have to say. I have never ever seen such ****ty customer service in my life where you are unable to keep your clients informed or are you just avoiding them , you'd rather lie to them so that they don't cancel the services. R100 airtime does not making everything ok, because I still do not have my device and R100 airtime will def not keep me from sharing my frustrations.

This is really F##### UP REALLY NOW. NOT SURE WHICH PLATFORM TO USE ANYMORE BECAUSE CLEARLY YOU ARE AVOIDING EACH AND EVERY COMMUNICATION THAT IVE SENDING. I was patient and very civilized until you ignored my emails and complaints you now i am ****ed off because you are inconveniencing me in so many ways.

Your services are F###### PATHETIC!!!!!!!!!!!!!!!!!!!!!!!