Pathetic customer service

Good Day,

I am not impressed with the email received from Vodacom: Good Morning

Please be advised to change the main account holder via the screenshot attached as well as ensuring FULL PERMISSION is granted by clicking on the VIEW PERMISSIONS tab.

I cannot change the permissions because apparently I am not the main account holder. None of my numbers are linked to my account either and I did not make these changes so fix it!!!!!! I am seriously unhappy with your service! I spent 47 minutes on the line with 111 on Thursday 16 November 2017, and the problem was never logged! I had to go into a Vodacom store on Friday for the call to be logged. And then you send me this absolutely useless email after knowing very well that I cannot use my account as I am according to you, not the main account holder. I don't need another excuse or email, just sort out my damn account, you messed it up not me!

Get you damn act together!