AS
Ashlin S
1 reviews | Active since Oct 2016
04 Mar 2025, 09:57
Pathetic Customer Service!!
This is the worst service! They don't speak to their customers directly, they allow annoying 3rd party people to call with incorrect information! This contract was canceled years ago! I even have a new number. I'm still waiting on an email response since July 2024! Pathetic!
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
04 Mar 2025, 10:06Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Mar 2025, 10:06
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
AS
Ashlin S's updateReviewer Update
04 Mar 2025, 11:43I'll be waiting for the call.
AS
Ashlin S's update04 Mar 2025, 11:43
Reviewer Update
I'll be waiting for the call.
Vodacom's replyOfficial
04 Mar 2025, 12:10Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Mar 2025, 12:10
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team