MP
Mishqah P

1 reviews | Active since Aug 2016

19 Oct 2021, 14:44

Pathetic customer service

So vodacom comes out with vodapay...I download the app as I'm a loyal customer...I have issues they cannot fix...I keep sending messages...i miss out on deals just to get told sorry sorry. Today I want to order there is stock. The voucher doesn't work then they tell me they working on it and boom out of stock...again sorry...I still have issues with this app and the customer service is pathetic. I want my 2 drills vodacom. Stop the false advertising.

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Replies (1)
Vodacom
Vodacom's reply20 Oct 2021, 07:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team