Pathetic customer care, not responding to queries

<p>I wrote a review of pathetic service on 25 July 2017 with 3 queries. I received an e-mail from Dane Larson on the 26th proofing that the credit for incorrect migration was passed. Ref no EC-0CUX-22EUZ3. I rep**** to the mail twice requesting a response on the 2 other queries. The mail was read but no response. My 2 queries to be answered: 1 I requested Vodafone Live to be cancelled in May with my visit to Vodaworld. The lady assisting me confirmed it was cancelled. With my visit in July Vodacom took my cellphone and fiddled with it and confirmed again that Vodafone Live was cancelled. WHY DO YOU STILL BILL ME FOR VODAFONE LIVE . I need the credits passed from May 2017 to date and the Vodafone Iive cancelled. . Query 2: I lost approximately 800 minutes ( on Sunday 28 May I had 817minutes and 21seconds available) on my contract because of migrating my account in error. I need my minute back or credit for the minutes.</p> <p> </p> <p>PLEASE PASS THE CREDITS DUE TO ME!!!!!</p>