CK
Charmaine K

1 reviews | Active since Oct 2010

03 Nov 2020, 23:10

Pathetic Customer Care

Vodacom called me and asked me for a screen shot on my problem. I did send it on the 22nd October 2020 and up to now no one has come back to me about the issue. Pathetic Customer Care

0
Replies (1)
Vodacom
Vodacom's reply04 Nov 2020, 07:11
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team