pathetic customer care

I have now been begging, screaming, crying and cursing for 3 days over you lack of service. My BIS on my phone is not working: I can not use any data service on my phone: no internet, whatsapp. Nothing but calls and sms. Everybody has given my only empty promises and lies. I have had enough. I am now paying for a service that you cannot deliver. This is breach of contract and I will be taking this up with a lawer first thing in the morning. After more than 10years with you, this is how you ***** your customers over. Hope you look after your children better than you look after your customers. Pathetic is the understatement of the year in your case.