Pathetic Customer Care.

<p>I converted a prepaid number to a contract via Vodacom's website. Went through all the bell & whistles. The day my package is supposed to be delivered, I have not heard anything from Vodacom so I decide to phone and find out what's happening. Needless to say, they tell me (after being transferred from department to department) that I have to re-apply and do everything all over again because the phone I wanted (Samsung S7 Edge) has been discontinued. Why didn't they tell me when I phoned? No apparently the "system" was being updated, but on further inspection, I see that the same offer is still available on their website. Pathetic</p>