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Thube T
1 reviews | Active since Jul 2018
13 Feb 2024, 18:32
Pathetic cost causing service provider
I am besides myself, this useless network provider is of no use, prior leaving South Africa for my vacation I activated my roaming, this time around again upon arrival my roaming is not working? Vodacom what is happening?????
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
14 Feb 2024, 08:05Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply14 Feb 2024, 08:05
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
TT
Thube T's updateReviewer Update
14 Feb 2024, 15:53Usual automated response, with no resolution.
Wonder what happened to “Our brand promise is Power to you”
Wonder what happened to “Our brand promise is Power to you”
TT
Thube T's update14 Feb 2024, 15:53
Reviewer Update
Usual automated response, with no resolution.
Wonder what happened to “Our brand promise is Power to you”
Wonder what happened to “Our brand promise is Power to you”
TT
Thube T's updateReviewer Update
17 Feb 2024, 21:46AND THE AUDACITY OF NOT RESPONDING, smhh
TT
Thube T's update17 Feb 2024, 21:46
Reviewer Update
AND THE AUDACITY OF NOT RESPONDING, smhh