MK
Mohammed K
1 reviews | Active since Aug 2011
26 Mar 2020, 12:34
Pathetic Contract Port
What a nightmare.
Took out a contract on Vodacom, supposed to be ported from MTN. In the process, they decided to delete the number. So for a week, the number does not work, and Im worried Im in danger of losing my own number.
Excuses after excuses, and it's still not resolved. Lockdown starts tonight, so this may last weeks.
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Vodacom's replyOfficial
26 Mar 2020, 13:50Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Mar 2020, 13:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team