PATHETIC COMPLAINT RESOLUTION SYSTEM

Vodacom might as well retrench everybody in their customer complaint system - as there is NO real intent to solve anything!!!<br> <br> When I registered A1-X74P-NTR1R4 the operator probably followed their daft procedure and asked me to get another 5 users with the same problem. I refused and threatened to place an advert in a local newspaper to collect reports on pathetic local data transmission service. A friend in fact used her Facebook page and collected more than 100 problematic cellular numbers. Meanwhile the idiot was asking me to get numbers? Can they not correlate querries - or is it part of the strategy to keep customers in the dark?<br> <br> I only was able to use 11,51 GB of data over 17 months - while I am entitled to either 1 or 2 GB per month. It is simply impossible to get local connection with the Vodacom antenna. When I asked the Vodacom operator for my data usage, an Anita Lutya asked me to pay R 22 per month for my billing records. Is stupidity a recruitment prerequisite?<br> <br> Needless to say - I registered the complaint at 29 July. A lady called to get more information but that was the end of their \support". <br> <br> Vodacom should repair the Heilbron antenna and return lost data!"""