PATHETIC COMPANY with NO VALUES
Not even worth a star!!!
Logged a complaint the our internet at home is not working on Saturday, 24 October. It is now day 10 and there is NO FEEDBACK, NO ASSISTANCE in trying to resolve this issue, NOTHING done to repair this problem. We are losing money due to our business requiring internet, our daughter is stressed out because she can't complete her assignments and not getting the marks required.
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Replies (2)
Vodacom's replyOfficial
03 Nov 2020, 11:43Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Nov 2020, 11:43
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
03 Nov 2020, 12:01We want this issue fixed!!! We want our internet back on and working. You had 10 days already and nothing has been done. FIX IT
's update03 Nov 2020, 12:01
Reviewer Update
We want this issue fixed!!! We want our internet back on and working. You had 10 days already and nothing has been done. FIX IT