HO
Hannes O'Grady
1 reviews | Active since Jun 2016
05 Sept 2022, 23:49
Pathetic!!!!
Vodacom is in charge of the fiber in the estate I live in. They arranged to install my line after 15 days of waiting,. Only to be told that "the lines are not activated but it will only take 48h for the line to be activated".. its another 15 days later and no response. Even my ISP cant get any feedback from them. They are now worst than Telkom... truly Pathetic!!!!
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Vodacom's replyOfficial
06 Sept 2022, 08:20Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Sept 2022, 08:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team