CW
Christo W

1 reviews | Active since Feb 2012

24 Oct 2019, 12:06

PATHETIC cellphone provider

Hi,

I'm at this cellphone provider since 1996*. My wife recently tried to open a new contact with them, but was declined. I'm REALLY, REALLY disappointed in this company to say the least. My son (21 years old), who struggled to get a job......his contract with this provider was approved. HOW ON EARTH!! My wife has a stable job for 27 years now & still going and I NEVER seen my wife as disappointed before. VODACOM, VADACOM........you are a bunch of idiots & I can't believe that only credit can get someone a contract. My question: How do someone start if you don't give them a chance to prove themselves?? WAKE UP!! I'm in the process of taking this to the papers.....THANKS for NOTHING!!!

Another disappointed customer.

0
Replies (3)
Vodacom
Vodacom's reply24 Oct 2019, 14:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 

CW
Christo W's update24 Oct 2019, 14:44
Reviewer Update
And VODACOM think they solved the problem. PATHETIC!!
CW
Christo W's update24 Oct 2019, 14:46
Reviewer Update
Blame it on the Credit Bureau.