LS
Lameez S
1 reviews | Active since Jun 2019
05 Jan 2022, 09:33
Pathetic cancellation service!
Pathetic cancellation service! I have been trying to cancel my contract but the service is **********. No one answers the phone and no one is willing to help in store either. Going to the stores they tell you to call the call center. Call the call centre and no one answers. When you select upgrade a consultant answers in a second
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
05 Jan 2022, 11:30 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Jan 2022, 11:30
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team