Pathetic Cancelations department.

I can't believe customer service of Vodacom how many times must one call in to cancel a contract with you. On top of that you force to keep one from cancelling, Pathetic man. The latest move your agents are doing is asking me to hold while they transfer me to other departments instead of cancelling my contract which expired LONG AGO. It's been 4 months now pull up your socks of goodness sake. One more promise and I will lose it.