NN
Ntando N
1 reviews | Active since Dec 2024
07 Dec 2024, 11:31
Pathetic campany
Since I've upgraded my contact with them ,they have been billing me the incorrect amount I've been calling their customer care ,the insurance and billing department, and no one wants to help me and they don't care I want to cancel the contract because they don't care about their customer Pathetic company Wish I never went there
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Vodacom's replyOfficial
07 Dec 2024, 16:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply07 Dec 2024, 16:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team