Pathetic call centre service ... and useless delivery service facilities

<p>I placed an order online with Vodacom ... 2 weeks ago... according to their website... delivery with in 24 hours... when I called to find out where I'd the phone 3 days later they told me the order was cancelled... They said they will reorder the unit... its now a whole week later n still no news . When I called them yesterday I was promised that the phone will be delivered today by RAM couriers. </p> <p>Today when I call to ask what time the unit will be delivered ... apparently RAM is returning the unit to Vodacom. .. called the centre ... been put through so many division with no help... when I finally got through to the right one... I was told that they can't do anything the unit has to be returned... and I have to reapply for the phone again... ***... I have been with Vodacom for over 10 years this is pathetic service Vodacom... </p>