RW
Rolien W

1 reviews | Active since Mar 2016

10 Jan 2017, 13:36

Pathetic Call Centre Service

<p>3 calls, 5 agents later, all in one day, Still not resolved. How is that for SPEED, SIMPLICITY and TRUST.... None of that was met in my numerous experiences with your call centre today. Issues still not resolved and still no ref number received!!</p>

0
Replies (1)
Vodacom
Vodacom's reply10 Jan 2017, 14:28
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team