1 reviews | Active since Feb 2012
Pathetic call centre
I have been having endless issues with vodacom this past few months, 1st with billing and everytime I call in, need to explain the same **** of it was a bussiness number but since 2017 was put under my name and not with the company I use to work for.
Really *********** staff that can't understand that and last call was abrupt, unable to view a business account.
My contract will be finishing next month and really thinking of leaving vodacom after many years.
How can I get my monthly limit increased NOW and not when 1 of your yr agents want to call back tomorrow etc? Cause your call centre staff are absolutely pathetic, not the Vodacom I was use to but more like cellc/mtn service being delivered these days. (atleast poor service will be good enough for the better deals the other providers provide) and not poor service with vodacom prices.
Regards
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
This will probably only be tomorrow as yet in my complaint stated that I needed it sorted asap (like today).
Yet again, no customer service
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
This will probably only be tomorrow as yet in my complaint stated that I needed it sorted asap (like today).
Yet again, no customer service