Pathetic call center service and ******* deduction of. Money

I asked vodacom to cancel my expired contract in September 2020. Until now they are still deducting money from my account. I called their call center several time and was told to go to a store as my account has been flagged for ********** luse. I went to the store and they said I must call the call center as they cannot. I called the call center again and. That was in November 2020 they said I must go to the store and I refused and asked them to sort it out. I was holding on the phone for more than 30 min while the consultant was trying to help. I use mtn so that call was billed. Eventually he said the contracts were all canceled. I wa billed the normal amount of 416 in December and thought it's probably the month notice period. Now in January 30th I was billed 1200. I called the call center again told to go the store. Today o. The 02 February I want to the store (Mall of the South) and the store said no I must contact the call Centre. They called the call center and I spoke to the consultant who said my account was converted to and someone is using it **********ly did I report that I don't have my sim card to the police. Why would you report a sim card that you have canceled and stopped using a long time ago. They deducted 1200 now and my contract was 416. How can a prepaid number be able to use such services of of to 1200? And my contract was prepaid. Now when I call the call Centre no one answers, I was told by the service consultant that they block your number if you call often. Vodacom please sort this, I want my money back and I will never ever have a contract with you. By the way another guy came to the store to complain that someone is is using his number because when he purchases the notifications come to you and he sometimes get calls from other people. He was told that, that is not possible and that was Tha!