pathetic call center service

Item: Vodacom
Rating: 1
Author: pareshni R

The first lady kept me on hold for 20mins before cutting the call!!! Please listen to that call. The second lady named Cindy took my details but has all the wrong data then put me on hold. I tried 4 Times & received the same level of Service.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

07 May 2016, 17:27

Dear Customer,

Thank you for making us aware of your complaint.

Please note that a consultant will make contact with you in due course to assist with your query.

Regards,
Vodacom Consumer Website Team

Vodacom's reply07 May 2016, 17:27

Official

Dear Customer,

Thank you for making us aware of your complaint.

Please note that a consultant will make contact with you in due course to assist with your query.

Regards,
Vodacom Consumer Website Team