Pathetic call center and service

<p>I called in 4 times this evening. 1st call after waiting 20 minutes the call was dropped. 2nd call got through but didnt help much. 3rd call person had no idea what she was doing and when transferring me again dropped the call. 4th call spent ages holding on and still no help. What kind of service is this? </p> <p> </p> <p>All I want is for you to fix the mistakes you have made on my account. Please get it right for once. This account has been full of errors this year and I am tired of paying for your mistakes. </p>