1 reviews | Active since Jul 2015
PATHETIC CALL BACK SERVICE
<p>I sent a call back request last week Thursday as I cannot access the "My Vodacom App" to confirm the status of my contract.</p> <p> </p> <p>The site states you will get a call back in 24hours. </p> <p> </p> <p>I sent another call back request today and was prompted "You already have a call back, this service only allows one call back at a time, you will get a call in 24 hours". </p> <p> </p> <p>This is ridiculous!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Kim,
As discussed, your query has been addressed and resolved.
Thank you for your time.
Regards,
UW
Dear Kim,
As discussed, your query has been addressed and resolved.
Thank you for your time.
Regards,
UW