Pathetic

Item: Vodacom
Rating: 1
Author: RENE P

Here we go again, a month later and the Fibre is Down Again. Vodacom this is unacceptable. I wnat my connection sorted today, its now the 10th time that it's down since October 2024? Vodacom: Vodacom: Service request SR*** update to New NoReply(2-15FK9LUA).

Helpful (0)

Replies (2)

Vodacom's replyOfficial

12 Feb 2025, 08:00

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply12 Feb 2025, 08:00

Official

RENE P's updateReviewer Update

12 Feb 2025, 14:04

Vodacom, Investigate on these SR Number on how many times my fibre has been down. Now you expect me to pay?
Vodacom: Vodacom: Service request SR*** update to New NoReply(2-13NWLAL3).
Vodacom: Vodacom: Service request SR*** update to New NoReply(2-148ZSH7Q).
Vodacom: Vodacom: Service request SR*** update to New NoReply(2-14NLJUWQ).
Vodacom: Vodacom: Service request SR*** update to New NoReply(2-14SE59IT).
Vodacom: SR***
NoReply(2-14SLN4FL).
Vodacom: Vodacom: Service request SR*** update to New NoReply(2-1506VU1H).
Vodacom: Vodacom: Service request SR*** update to New NoReply(2-15FK9LUA).

RENE P's update12 Feb 2025, 14:04

Reviewer Update