AH
Angelo H
1 reviews | Active since Aug 2024
03 Jan 2025, 18:08
Pathetic business sales services
Hello Peter I had an exceptionally bad experience with VContractors. These are contractors for Vodacom for online service and purchases. I ordered 3 contract phones in the beginning of December 2024 with Simone Naidoo who, once she got the deal, failed to give attention in keeping me updated on the delays. Her communication skills is pathetic and she does not call back when i call in numerous times to find out what is happening with my order, nor does she reply properly instead she gives one liner replies. I want to cancel this deal
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Vodacom's replyOfficial
04 Jan 2025, 11:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jan 2025, 11:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
AH
Angelo H's updateReviewer Update
10 Jan 2025, 17:22Yes, and I would like to know how I will be compensated for the inconvenience caused. my sales rep had no phone during December, I was blocked from calling Vodacom and I was ignored by Simone Naidoo when I repeatedly requested callbacks, to find out where and when it would come. then I get further inconvenienced by having 9 phones delivered instead of 3 phones and 2 watches. now there is a further delay and I am waiting forever and ever just for my order to be fulfilled.
AH
Angelo H's update10 Jan 2025, 17:22
Reviewer Update
Yes, and I would like to know how I will be compensated for the inconvenience caused. my sales rep had no phone during December, I was blocked from calling Vodacom and I was ignored by Simone Naidoo when I repeatedly requested callbacks, to find out where and when it would come. then I get further inconvenienced by having 9 phones delivered instead of 3 phones and 2 watches. now there is a further delay and I am waiting forever and ever just for my order to be fulfilled.