RE
Riaz E

1 reviews | Active since Mar 2023

24 Mar 2023, 14:31

Pathetic business practices vodacom

Nearly 3 decades of loyalty and a sound track record with Vodacom South Africa and their frill and thrill of calling clients red premium etc etc is just a load of hogwash. I have currently 3 of ny contracts which are due for uogrades and boy o boy won't yoh get the Vodacom hounds from retentions and rewards nag a person to no end. Firstly my interactions with a salesman who raw and uncut anc to listen ti a real fishmarket call their retentions and knock yourself out.

The week long drama of calls which go on for an hour on average just to find out alk time wasted cos the deals don't exist and other nonsensical excuses. 13 different consultants but no one is able to transfer you to the person responsible or a manager. Service is gone to the dogs with a load of unskilled sales and management crew. Vodacom you have becone Vodadom! Stop messing around with clients

0
Replies (1)
Vodacom
Vodacom's reply25 Mar 2023, 10:54
Official
 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team