Pathetic billing and unauthorized debit order aka *****

Vodacom is following in Telkom’s footsteps. Just because you have my banking details doesn’t mean you can debit my account when you feel like it. That’s called *****! I upgraded on 2/11/2019 to a uChoose Flexi 175 and I paid the upgrade fee. My package wasn’t upgraded and airtime allocated until 01/12/2019 only. I assumed the upgrade was from December 2019 as I wasn’t billed either. Then suddenly an amount was taken from my account this morning, 18/12/2019. This is called ***** Vodacom!!! Is it for November?!! Then where is my airtime for November?! When did you contact me to make arrangements for this debit to my account?!! If your billing is a mess don’t try and fix it by being a corporate bully!! I should actually reverse this debit order. You are supposed the correct your mess with the next billing period NOT in the middle of the month or when ever you feel like!!