Pathetic

Since December 2025 I wanted to cancel my Fibre contract with Vodacom. They informed me I can’t cancel it as my account is outstanding. They sent me an account copy in January reflecting that my account is not in arrears. I still tried to cancel but I was informed that the matter is with Legal Services for non payment. I once again request the account copy but nothing materialised. March I tried to cancel my contract but nothing materialised. April I tried to cancel the contract but they suggested I phone a different number which I did not have time for. 2 weeks later, I’m without internet, even though I didn’t have success in cancelling the contract, nor did Vodacom inform me timeously that the contract will be cancelled.

Please act up and take accountability.