Pathetic!!!!

Cancellation of fibre line. I called to cancel my fibre line on 6 Aug - was told that I need to give a calender month notice - I sent an email month end to cancel the fibre and when I called today (3/9) I was told that I can only cancel my contract on the 30 of Sept and still need to pay for Sept and Oct. ***! This is unacceptable. Why do they record your calls and then tell you that they had a system error the day you called and cannot pick up that I wanted to give notice on the 6/8. WILL NEVER EVER USE VODACOM AGAIN AND WILL TELL EVERYONE ABOUT THIS- I THINK IT IS VERY UNFAIR TO expect me to actually give 2 months notice! Agents are very unprofessional and unfriendly! Even the manager who called me back was not very polite! Not FRIENDLY AT ALL