RP
Ronz P
1 reviews | Active since Apr 2019
03 Oct 2019, 14:52
Pathetic attitude
When your sales staff call customers to sell a product, they must have the decency to tell the customer Thank you or Good bye. i had a lady call me to sell me a lap top , i said No Thank you and then she cuts the call, NOT EVEN A BYE.....IS this how you guys train your staff????
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Replies (2)
Vodacom's replyOfficial
03 Oct 2019, 14:55Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply03 Oct 2019, 14:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's replyOfficial
16 Oct 2019, 08:21Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Regards,Consumer Website Team
Vodacom's reply16 Oct 2019, 08:21
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Regards,Consumer Website Team