DZ
Delisile Z

1 reviews | Active since Feb 2021

08 Feb 2023, 10:48

Pathetic attitude

Consultant Fortunate Khoza at Ilanga Mall, Mbombela. I was left flabbergasted by the very rude and attitude of this consultant on 07 February 2023 when I needed to be assisted after my fone was ******. She just flatly refused to to assist and walked away giving attitude and told Sibusiso that she was just refusing to assist me..poor Sibusiso was so embarrassed and came to the rescue. Thanks Sibusiso for all your assistance and as for Fortunate, I was really unfortunate to be met by her. Her attitude towards me was disgusting for lack of a better word...she is really in the wrong space to honestly tell me as a distraught client that she wasn't going to assist me and walked away..

0
Replies (1)
Vodacom
Vodacom's reply08 Feb 2023, 12:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team