PATHETIC. ATROCIOUS. WORST NETWORK IN SA CURRENTLY.

Most pathetic network and service. We have had no connection with Vodacom for the past 3, going on 4 months now. The entire Reigerpark has no connectivity AT ALL. Please tell me Vodacom, how must I get hold of my family in case of an emergency when I can't even make a call and they can't receive calls? We have 5 Vodacom CONTRACTS in our household alone, because you used to be the best. Now when we call we get told to call different numbers, when you get through to the alternative number, you get told it is because of load shedding. How the eff does load shedding effect you guys when MTN still has connection and you guys are supposed to be bigger. Called again and then was advised of the fact that the tower in our area is out, oh no **** Sherlock, it took you guys this long to figure that out! Then a ticket/reference whatever it is, is opened and CLOSED again without anyone ever coming out!!! Sooooo once again, call and speak to a Supervisor who opens another ref.... Guess what, it is closed once again with no resolution, no feedback, no contact. Not to mention that in all this you are speaking to some of the rudest, most dismissive call centre agents. This is a breach of contract because I am not getting a service they are charging me for monthly. After this I am done, with all other SUPERIOR alternatives for internet and calls you would think service would be given to loyal customers. I want my contracts cancelled with no additional charges!!!